05:28 01 Feb 19
We are an Australian couple who bought a motorhome in France three years ago. The information online at France Motorhome Hire was invaluable prior to buying it. Phill and Hannah could have done the process for us but we were able to use my brother's France address so were able to do it ourselves - no mean feat ! We travel to France twice per year to explore Europe and we store our motorhome on their premises between trips for a very reasonable charge. We simply notify them when we will be arriving and our motorhome is always ready to go. It's a great service. They even look after my pet cactus, Spike for me between trips ! When we have done travelling in Europe, we will get Phill and Hannah to sell it for us. They have an extensive network of clients from all over the world, including Australia. France Motorhome Hire has really enhanced our Europe motorhome experience. Thanks guys !
16:41 11 Jan 19
as there was not enough space for my review, I attached it as pictures.in short- the service and support of France Motorhome during the "Gilets Jaunes" protests was not really existent- the penalties they charge are exceptional, in my opinion- the vehicle didn't have all the features advertised, e.g. the alarm- the van itself was ok, but I wouldn't call it PRESTIGE, as the name indicatesso for all that and after a 3 weeks consideration, what to score and what to write, not to be unfair, but as objective, as one can be, when involved, I scored two stars, simply because the van was ok and if the service and the attitudes of the company would have been at the same level, I would have scored 4PS 11.01.2019- its not true, that you stayed late, when i called you secin time, it was around 6pm I guess, you, your owner told me that they'll leave- you charged me 30-40 Euros for not respecting my mileage limit- you could have informed me about the issues of gilets jaunes, before the first Saturday, as it was obviously projectedso i keep my impressions, ok car, which missed key advertised features like alarm, nice welcome, no support during difficult situations and to charge 30-40 Euros, after all that, is beyond my understanding
00:11 26 Oct 18
We had a wonderful experience with France Motor Home Hire. From the pick up at the train station to returning the vehicle, the people at France Motor Home Hire were friendly, informative and were genuinely committed to our journey. The vehicle was clean, well maintained and contained everything need for our adventure across the French countryside. We are already planning our next excursion and will be renting from France Motorhome Hire again.
14:02 18 Oct 18
This is our second trip with France Motorhome, and we will be back again!The team are friendly and efficient and the motor homes clean, reliable and great fun.For anyone who loves to explore France, or further afield.....we went to Switzerland this time.....then this is the way to do it. Highly recommended.
12:18 07 Oct 18
Fantastic company to hire from. Van was in perfect condition and the staff were helpful and full of good advice. Will definitely hire from them again. Thank you to all at France Motorhome
11:28 01 Oct 18
As a first timer to camper van travel, Sally and her team made the experience run very smoothly from collecting us from our hotel in Sens and dropping us back to the train station (its the little things that make your holiday more enjoyable) The van was very clean and had all the equipment required for camp site living.
17:53 27 Sep 18
Very professional and well run company. Staff were friendly and welcoming, and the camper van was clean and well maintained. We stayed the first night in a hotel in Sens and were collected promptly in the morning to collect the van and start holiday well relaxed. The company is in a perfect location for travelling anywhere in and around France.
06:48 09 Sep 18
Excellent staff, clean and reliable vehicle, supplied us with all information on the “housekeeping”..allowing us to have a fantastic holiday.ps. If you don’t hire a satnav from them make sure the one you take with you works in France.
00:46 01 Sep 18
What a fantastic experience, from beginning to end!! From our initial enquiry everything was made easy, with all questions answered promptly and clearly by Sally. Arrangements were made and perfectly kept, the motorhome was spotlessly clean and as described. We were warmly greeted by Hannah, and thoroughly schooled in the motorhome life by Phil before being set loose.The trip itself was a wonder, with surprises around every bend in every byway we could find - didn't use a highway or motorway in 18 days. Great food and wine from markets all over, and friendly, informative greetings from all of the farms we visited courtesy of France Passion (check out the link from the FranceMotorhomeHire website - recommended). Even in peak season, our haunts were totally free from the expected hordes of tourists. Sally and Simon met us on our return, and we're eternally grateful for their assistance.All in all, can't think of a better way to explore rural France. Thanks to the entire FMH team! We'll do it again!Pete & Jen - Denmark, Western Australia
13:25 29 Aug 18
What a fantastic experience, from beginning to end!! From our initial enquiry everything was made easy, with all questions answered promptly and clearly by Sally. Arrangements were made and perfectly kept, the motorhome was spotlessly clean and as described. We were warmly greeted by Hannah, and thoroughly schooled in the motorhome life by Phil before being set loose.The trip itself was a wonder, with surprises around every bend in every byway we could find - didn't use a highway or motorway in 18 days. Great food and wine from markets all over, and friendly, informative greetings from all of the farms we visited courtesy of France Passion (check out the link from the FranceMotorhomeHire website - recommended). Even in peak season, our haunts were totally free from the expected hordes of tourists. Sally and Simon met us on our return, and we're eternal grateful for their assistance.All in all, can't think of a better way to explore rural France. Thanks tot the entire FMH team! We'll do it again!Pete & Jen - Denmark, Western Australia
05:29 10 Aug 18
We had such a fantastic experience with this company. They were very helpful and responded quickly when we had questions related to making a booking and were very accommodating. The pick up and drop off service from the train made getting there easy, the van was well explained by staff and the camper van itself was brilliant. Everything you needed to be self sufficient and we loved getting to utilise the France Passion network that France Motorhome is a member of and getting to meet some of the lovely wine makers of Southern France and enjoying their wine with our camp dinner! Would definitely recommend and hope we get to go back soon!
09:03 08 Jul 18
A successful, fun trip starts long before boarding with the choice of the right suppliers and vendors: airlines, hotels, tour operators, etc. All I can say is we hit the nail in the head when we chose France Motorhome Hire to rent the "house on wheels" that would be our home for 2 weeks.These guys are absolutely amazing! Their communication and customer service is second to none. They are extremely friendly, caring and proactive to ensure their clients will have an outstanding trip.As an example, months before our hire, Sally (who is an awesome lady, by the way) wrote me an email advising that train strike actions were planned for the day of our pick up. This allowed me to work on a B plan to get to Sens.The fact that the pick up location is about 1 hour out of Paris is actually a pretty positive thing. Driving and parking a normal car in Paris is a nightmare, and I wonder how much worst would be to drive a motorhome in and out of town. If you are not used to driving a camper like myself and my wife weren't, Veron is great because it is small, quiet and near the highway. You can take your time, drive slowly and get acquainted with the vehicle.Our motorhome was beautiful, looking almost like brand new. Very comfortable, spacious and clean. We had 2 wonderful weeks driving, eating and sleeping in it every single night.I could spend many hours here writing all the great things about the company and the vehicle, but will limit myself to say this: highly recommend. We will definitely come back for more (I hope pretty soon).
19:08 02 Jul 18
A very organised company; with excellent communication prior to our hire. We worried about having e-mail contact and not being local french speaking. But in all honesty this has turned out to the be a trustworthy and friendly company to hire with. The camper was new, clean, cared for, fully equipped and an excellent option for our holiday. The insurances and deposits can seem daunting; but the formula is simple, do not damage the van, and bring it back clean; we did exactly that and had all our refund. As i say; the internet is full of unscrupulous people; but not this company, AAA++ rated from my experience. Big thanks from the Isle of Man.
11:49 02 Jul 18
I just rented a Euro Prestige Motorhome to take to Le Mans 24H and had a wonderful experience. The team at France Motorhome Hire were delightful and the vehicle itself was well prepared, clean and made great accommodations for the 3 of us. Although it accommodates 6, it worked well for 3 adult males; all with our own beds and no need to use dinette bed configuration. Check in and out was a simple process and they provided a wide range of books and maps to help with local camping and exploring. All the systems we're explained carefully and any questions I had we're answered with ease. It's easy to drive, very comfortable to eat and sleep in and when connected to electricity, lasted 5 days without using all the fresh water and hardly any of the gas. Our campsite happened to have showers and toilets so that helped reduce the burden a bit on the motorhome. The full size refrigerator was a pleasant surprise and after about 24H was keeping a weeks worth of groceries and beverages perfectly cold. The small freezer portion kept bags of ice frozen the entire time too.Highly recommend to use for an auto sports event : you get to stay out of the rain, are warm when needed and get some relief from the drone of the race cars. Were looking forward to our next rental, exploring the Loire valley.
16:13 17 Jun 18
All round excellent from the "van" to the team - first motorhome holiday and would highly recommend using these guys!
15:06 15 Jun 18
From the moment we booked our Euro Traveller with FMH our experience was amazing. The booking was easy, the FMH website (and staff) gave us all the relevant information we required to plan our journey, which was a 4 week tour. Picking up the traveller was easy, it was clean, comfortable and had everything we needed, including the invaluable 'French Passion' and 'Aires' books, that we used extensively. The traveller was enjoyable to drive (and we certainly tested it!) and the left hand driving position certainly made driving in Italy and France a lot easier. Highly recommended if you are considering this lovely way of seeing Europe.
02:40 27 Mar 18
This was the first time we used France Motorhome and it almost certainly won't be the last. Everything was as advertised, the unit was in excellent condition and spotlessly clean. The whole experience was better than expected and the only regret we have is it couldn't have lasted longer!
00:49 17 Mar 18
This was our second time renting an RV from France Motorhome Hire. They have been extremely easy to work with, and their RVs are beautifully maintained and easy to drive. I would highly recommend this company to anyone considering renting an RV in Europe.
19:05 19 Nov 17
We've used France motorhome hire 3 times & had 3 fantastic holidays. I can highly recommend this company. The vans are spotlessly clean, mechanically perfect & come equipped with all the necessities. On arrival the friendly team talk through the running of the van, then you're off to explore, it's by far the best way to explore France. Thankyou again FMH.
18:24 08 Nov 17
If you don't want to read through the entire review, do yourself a favor and make the booking right away!!! I was planning a surprise honeymoon for my wife and we both love road trips, so I figured a road trip through some part of Europe would be fantastic. I stumbled upon FMH while doing research online and decided to reach out to them given their great reviews and it was the best decision/highlight of our trip!From the very beginning, the staff was extremely helpful, especially Hannah. I explained to Hannah how this was a surprise trip and Hannah was patient enough to listen to what types of activities my wife and I like to do and helped us create an itinerary for the week through Loire Valley, suggested a company for hot air balloon (highly recommend!) and even offered us a free upgrade to a more luxurious campervan! The entire process was seamless - filled out the necessary documents online and made the payment via my credit card. I recommend coming into Sens (a nearby town) the day/night prior to get situated. We opted for the shuttle pick-up and drop-off service, totally worth the extra charge. Iva came and picked us up at the hotel we were staying in Sens and was right on time. She was super nice and courteous. The entire check-in process was seamless and straightforward. We hadn't purchased the excess reduction insurance and Iva suggested we do (and glad we did - more on that later). The staff provided us with the contact information to purchase the insurance right on the spot, which we did and gave us the peace of mind in case anything happens. Jose/Jesus, can't recall his name who helped inspect/check-out the vehicle was super friendly and shared the excitement given how much we were looking forward to it. My wife was completely surprised and couldn't stop smiling and taking pictures! FMH does an AMAZING job maintaining their vehicles. J made sure to show us all the dings/dents/scratches already on the vehicle, gave us a tutorial of the ins and outs of the campervan and tips as first-time campers. The van itself is PERFECT for two! FMH does an excellent job of providing all the necessities including utensils, pots, pans, bedding, chairs, tables, extension cords, water pipe etc. We stocked up at Auchen (Walmart equivalent of US), which is nearby the depot for all your food, supplies and other essentials. Although we took a couple detours from the recommended route by Hannah, but we stuck to majority of it and it was PERFECT. We primarily used France Passion, local service where local farmers, wine and cheesemakers allow you to park your campervan and you get a local experience. This was absolutely amazing as we got to interact with local wine makers etc. This is a great way to save costs on fees for parking, refilling water and getting a local experience. Overall, can't say enough how truly amazing this entire experience was. The size of the campervan is ideal for parking and driving through the low-height, narrow streets of Loire Valley. The only unexpected/disappointing experience was a small scratch on one of the wheels upon returning the vehicle. It probably happened during a sharp turn/running over a curb, but hey that's what insurance is for right? Hannah, Iva, and the rest of the FMH staff - sincere thanks for making this such a memorable trip for my wife and I. We hope to do it again to explore another part of beautiful France in the future!
21:34 23 Oct 17
We spent a wonderful two weeks in their camper...great company to do business with. Highly recommended
21:40 10 Oct 17
motorhome was in great condition and the france motorhome staff were super helpfull. Had everything you needed in the motorhome and france is so well setup for motorhomes with places everywhere to stay for free or very little, such a good trip, now planning on when we can come back and do it again.
12:59 09 Oct 17
Désolé, mais mon français est très mauvais. (Used that phrase a lot, actually)Almost everyone in Paris spoke some English, even if they didn't admit it. Couldn't rely on that while camping in Burgundy. Turned out we didn't need to, people were friendly, or at least patiently tolerant, sometimes amused, but I don't mind. Who knows what I was trying to say in French actually translated to? Google translate is of limited value, especially the text reader, which was hilarious. Going into a giggle loop in a restaurant makes them think you've had enough wine for one day.But this is supposed to be a review of FMH, so let's get on with it. First off, they speak English, and the instructions are in English. Secondly, you can pick up the camper on a Saturday afternoon, which is rare in France, and important if your catching a red eye in from America. We had an Explorer Compact Prestige model, with a very comfortable bed. Researching campers in France, we noticed many companies say they can be up to 5 years old, sometimes more. I don't think FMH uses them more than two, and it shows, the machine was spotless. Ours was small enough to easily navigate some tiny roads in tiny towns, (although we were impressed by how good regular French roads were), and it shifted effortlessly. Not bad on diesel either, we went from Sens to Cote D'or and back on €60.While it comes with full kitchen kit, we mostly used the French press and the corkscrew. Didn't go to France to cook. Unlike America, French campgrounds have decent restaurants. We used France Passion and Aires as well, but in a campground you'll meet people from all over.Note for Americans: European campers don't use the same plumbing systems as ours. Instead of a large black water tank, it has about a 4 gallon "cassette", like on a portable camping toilet. But there are places to dump these in almost every town at the Aires de Service, so it's painless.Returning it at the end of the week was easy, we arrived clean and prepared to pack our bags. Trickiest thing was balancing the weight of the wine in each suitcase.So, couldn't be happier. Had so much fun camping in France that we're feeling motivated to do it again, taking a different direction next time. Thanks Hannah, Phill, et al! We'll be back!
09:33 01 Sep 17
GLAD TO DECIDE TO HIRE WITH THIS GUYS!When we decided to enjoy France on a motorhome I contacted several companies looking for a complete offer. France Motorhome Hire was one of the few ones including bed linen, towels, outdoor furniture, etc., this is what really matters to customers like us that come outside France.Motorhome model from this year 2017 in perfect conditions.We definitely recommend this company.Thanks to Hannah and Ina for their kind attention and support, appreciate it!